FAQ's
Frequently Asked Questions
What are your hours of operation?
Hours vary depending on the program and service. Day Services are from 8:00 AM to 4:00 PM, Monday through Friday. Individualized services can and do operate evenings, weekends, and, in some cases, 24 hours a day.
What are the eligibility criteria?
Please visit the "Eligibility" page below "Services."
How do I apply for services?
Contact the State Social Worker at the Olean Center; contact Napatree Vocational Services if you are in school; and contact Children's Services (HBTS / PASS) if you are between the ages of 3 and 21 and in need of home-based clinical services.
What geographical area do you serve?
Is transportation provided?
Yes. With a few exceptions, door-to-door transportation is provided by the Olean Center.
What type of organization is the Olean Center?
The Frank Olean Center, Inc. is a not-for-profit, 501(c)3 charitable organization.
Do people reside at Airport Road?
No - this is a Day Service site. The organization does have a residential program, however.
Can I design my own service plan?
Yes. You and your family’s input into the individual design and implementation of your plan is essential. A team of professionals at the Olean Center is here to assist you with this process.
Will I have a Social Worker?
If you are approved for state DD funding, you will be assigned a State Social Worker in this area; most likely, it will be the person assigned to the Olean Center.
Do I pay for services?
Currently, there are no charges or fees if you are funded by BHDDH (Behavioral Health Care and Developmental Disabilities and Hospitals.)
Is the Olean Center involved in Special Olympics?
What if I just want to speak with another parent?
Simply call us at 401-596-2091, and we will connect you to parents and other families who could be helpful.
Do you have a Human Rights Committee?
Yes, the Olean Center has a Human Rights Committee. This committee is made up of community volunteers, a participant, and staff. They meet once a month at the Olean Center. If you are interested in joining our Human Rights Committee please feel free to call the Olean Center at (401) 596 - 2091, and your request will be forwarded to the HRC Chairperson.
Is there a Self Advocacy mechanism through the Olean Center?
What if I want to work in the community?
Work is available for those who qualify. Many people with disabilities have secured employment in the community. Please see our Day / Work Services page.
What is your total budget?
The budget for the Rhode Island programs totals $3.3 million.
I’d like to make a donation; what do I do?
How can I become active in the organization?
Contact Tony Vellucci, Executive Director, by calling (401) 315-0143 x108 or by sending an email to tvellucci@oleancenter.org. A meeting will be scheduled with the appropriate people.
What if I or my family member has a problem? Is the Director available?
All our staff and board members are available to assist you in any way they can. Feel free to contact them. Please see our Contact Information page for a list of key staff members. Please see our Contact Information page for a list of key staff members.
